I've been running a ladder for a few months now and had some feedback from players that they didn't like the points system I set it up with (ELO), we subsequently changed to % games and I've had several comments that the points seem very random and weird, folk are losing points for winning matches! I also have issues in that the points deducted seem unfair for lack of play compared to ELO (where you start with many more points), so many players now with negative points. It's not very inspiring. Twice I've written to GTN asking for advice and help. I've never got a reply. Anyone else got hints and tips for points systems or had issues getting advice from GTN?
My view is stick with standard leepfrog. It worked well last year before I started using this site. Not sure I'll be using this site next year based on this years experience.