Q: How do I register for this ladder?
A: Click the "Sign Up" link in the "Ladder Menu". The ladder administrator can also manually add unregistered players to this ladder.
You can also go directly to the ladders's registration page here:
Q: How do I choose my doubles partner?
A: When you sign up for the ladder, it will ask you who your partner is (assuming they have already joined the ladder). If you both join, and miss this step, you can select your partner from the "Ladder Menu" on this page, or you can contact a ladder administrator for help.
Q: How do I submit a score?
A: In order to submit a score, you must first challenge a team, and a player from that team must accept the challenge. You would then click the "Submit a score" link in the right hand column of the ladder page. For teams who have no registered players, they will not be able to accept challenges.
Q: What is a "non-registered" player?
A: A non-registered player is a player on the ladder that was added by the ladder administrator. They did not register for the website and therefore do not have access to all the ladder's features included, challenges, score submission, comment board, statistics etc.. The ladder administrator must submit match scores for matches involving all non-registered players.
Q: What do "non-registered" players do once they register?
A: If you become a registered member, then all you need to do is log in and click "Upgrade" next to your ladder profile. The "Upgrade" link will only be visible if you are logged in, and not already registered (or upgraded) for the ladder. You will then enter the passcode that you were emailed when the administrator signed you up. Your profile will then be upgraded to your registered account.
Q: What is a passcode?
A: When the ladder administrator signs up players, they are considered non-registered. If a non-registered player registers for the site, then they can use the passcode that was sent to their email to upgrade their account to registered. With a registered account, members can submit and accept challenges, report match scores, post comments on the ladder's comment board, view their match history and more.
Q: What if I don't have a passcode?
A: If you don't have a passcode, contact the ladder administrator. They will be able to send you one. Make sure they have your correct email address on file.
Q: Where do you enter the passcode?
A: If you are logged into the site, and you are not registered (or upgraded) for the ladder, you will see an "Upgrade" link next to all non-registered players. Click this link next to your name.
Q: What should I do if I go on vacation or get injured?
A: You should go "unavailable". To go unavailable, go to your dashboard. From there you can set your unavailable start and end date.
Q: Can the ranking system be changed?
A: Yes. The ranking system used can be changed at anytime by the ladder administrator. You can change the system back and forth without any loss of match results or rankings.
Q: How do I contact the administrator?
A: In order to contact the administrator, you must be registered. This insures that the administrator's email is not seen by everyone. Follow the link found on the right hand side of the page to get to the administrator's profile page where you can send a private message.
Still have questions? Check out all of our Frequently Asked Questions.